With over 20 years of experience in the dental and healthcare industry, American Frontier is a business partner with extensive industry relationships that drive practice efficiency and reduced operating costs, from the front desk to the operatory.  Our experienced engineers are easy to reach, quick to respond, and easy to understand with all work backed by our 30-day money-back guarantee.  Here’s why you should choose American Frontier, and not just some “IT guy.”


American Frontier began working with the dental industry in 1996 (24 years and counting!) Our engineers know dental systems and are not learning on your time or making rookie mistakes that put your practice at risk.

Fun fact: We performed our first local full practice upgrade in 1998, supplying new PCs, a new server, and performing a Softdent upgrade.  That practice is still a client today, 22 years later!

Your business partner

Our industry experience and relationships go well beyond the IT spectrum.  We can assist you with making all facets of your practice more efficient while reducing costs, increasing the quality of patient care, and increasing safety.


The vast majority of our work can be done remotely.  While many IT vendors may claim the same, American Frontier takes the safety of your staff and patients to the next level.  With over 20 years in the industry, we have relationships that other vendors simply don’t have.

  • Are you having a hard time finding PPE? We have a deep (20+ year) relationship with a leading supplier that can not only help you source PPE but save money on all your supply purchases.
  • Do you need to upgrade your practice’s air filtration? We have a longstanding relationship with commercial HVAC contractors that can do just that.
  • Are you interested in performing COVID-19 testing in your practice? We can tell you how to get started.
  • Do you need access to FDA-approved thermal imaging technology? You guessed it, we’ve got that too.

Efficiency and cost savings

We are easy to reach – Our phones are answered live, or if you prefer, use our support application to show us exactly what your experiencing in a few easy steps.

We are quick to respond – When you say jump, we ask “how high?”  But don’t take our word for it, just read what our customers have to say.

We are easy to understand – No technobabble.  We break things down into plain English so you can make decisions based on business needs, not tech.

Predictable costs with flexible services – We don’t offer one-size-fits-all packages.  Our solutions are tailored to your business needs, cybersecurity risk, and budget.  The result is a fixed monthly cost that’s easily budgeted.

Local service – In the rare event that we need to send someone on-site, we’re just a short drive away.  There are no travel costs or trip charges for Triangle area businesses.

No risk money-back guarantee

We’re so confident that we can help your practice run more efficiently while increasing safety and increasing the quality of care, we even offer a 30-day no-questions-asked money-back guarantee on our work.

Add our technology experts to your company's team when:

  • You want to focus on your business, not the technology.
  • Your current system seems to hinder business more than it helps.
  • You need better reliability and security for your computer network.
  • You know that computer downtime costs you money.
  • You need to be certain your data is always backed up, period.
  • You need to know what your HIPAA status is at all times.
  • You'd like to enable your employees to work remotely.
  • You want your employees to do the jobs they were hired for, not waste their time on computer problems.
  • You believe that paying to prevent problems is more efficient than paying to fix problems.
  • You're looking to expand your business, but need to know the technology and costs involved in doing so.
  • Your interests are tied to the bottom line.

Did you know?

James Evans, American Frontier’s owner and founder, entered the e-healthcare arena in 2001, building the foundation of a new industry tool, the online medical encounter system, or, patient portal.  James created a service then-known as “HealthKey” which put the patient in charge of their own medical records, allowing them to choose which providers had access, a precursor to the modern Personal Health Record.  James’s systems were providing secure patient to provider communication, including “virtual office visits” now known as televisits or telemedicine, nearly 2 decades ago.

Highly recommend that you give them a try…

American Frontier (AF) has been taking care of all IT matters for Research Triangle Dental for over 20 years. AF has demonstrated a very high level of expertise in selecting and installing appropriate hardware and software to support the growth of the business. AF has provided peace of mind through reliable professional oversight and maintenance of all systems. With the business being open 7 days a week we have always been able to count on AF to take care of any emergency needs in a very timely fashion. I have a habit of being very picky about service providers, and when I find a good one I stick with it. I am sticking with AF and highly recommend that you give them a try if your IT firm is not living up to your expectations.

Patrick Cassidy Research Triangle Dental

Honest Facts with Actionable Steps

I’m starting a new practice.  American Frontier offers a wonderful free consultation. James sat down with me in person (before COVID19) and listened to all my business details and needs. He provided advice on how to appropriately plan for IT security on the scale that was best for me. He offered suggestions for hardware, software, and how his company can offer support and protection.

Just honest facts in a relaxed and assured setting with actionable next steps. I am appreciative to the staff for the warm welcome and attentiveness. I look forward to using American Frontier in the future and know that they will truly take care of my electronic security.

Dr. Rebecca Sutphin, DC, MA Sutphin Chiropractic Acupuncture PLLC